Last Updated: July 2026

At https://www.samsungservicecentermumbai.in/ accessible from https://www.samsungservicecentermumbai.in/ one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by us and how we use it.

1. Information We Collect

When you visit our website, fill out a service booking form, or contact us via phone/WhatsApp, we may collect personal information including:

• Your Name
• Contact Number (Phone/WhatsApp)
• Email Address
• Physical/Residential Address (for doorstep service)
• Details about your faulty appliance

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Schedule and provide doorstep appliance repair services.
• Coordinate with our technicians to reach your location.
• Contact you with service updates, booking confirmations, and invoices.
• Improve, personalize, and maintain our website layout.
• Detect and prevent fraudulent activities or spam bookings.

3. Data Protection & Sharing

• No Selling of Data: We do not sell, rent, or lease your personal identification information to third parties.
• Service Partners: Your address and contact details are strictly shared with the assigned field technician or local service vendor responsible for fixing your appliance.
• Legal Disclosure: We may disclose your information if required to do so by Indian law or in response to valid requests by public authorities.

4. Log Files and Analytics

https://www.samsungservicecentermumbai.in/ follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages. These are not linked to any information that is personally identifiable.

5. Cookies

Like any other website, our platform uses “cookies” to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

6. Your Consent

By using our website and submitting your details through our booking forms, you hereby consent to our Privacy Policy and agree to its terms.

7. Contact Us

If you have any questions or require more information about our privacy practices, please contact us:

Phone: +91 8080707058

Email: support@samsungservicecentermumbai.in